Q. How do I buy from tonercartridgebd.com?
A. Our website is designed to make your shopping experience easy, fast and reliable. Placing an online order at tonercartridgebd.com is very fast and easy. Follow some simple steps, as shown in the How to Place an Order segment of our page for a step-by-step guide on making a purchase from tonercartridgebd.com.
Q. Can I return a product if I am not satisfied?
A. We have a 7 Day Easy Return policy for all our products which are sold online to ensure that our customers are completely satisfied with their purchase. If you are unhappy or unimpressed with your order, we allow returns within 7 Calendar Days, for your satisfaction. For more details, please visit our Returns and Replacements segment page.
Q. Do all the products have a warranty?
A. tonercartridgebd.com offers various warranties depending on the purchased product. Most products carry a Brand Warranty, Service Warranty, Parts Warranty and International Warranty on them. Each product carries unique warranties that may vary based on the type and brand of product.
Q. How to submit complaints, queries, or suggestions?
A. Providing the best customer satisfaction is our ultimate goal and top most priority, hence we are always available for support or to receive any concerns relating to our products or services. You can also contact us by phone, email or our social media platforms. Visit our Contact Us page for more information about how to get in touch with us.
Q. How much do deliveries cost?
A. There is a BDT 50 delivery fee in Dhaka City and outside of Dhaka BDT 100. But If you order over 1000 Taka you will get 20 taka less on Delivery fee.
Q. How do I know when my order is here?
A. tonercartridgebd.com representative or courier man will call you as soon as they are at your house to let you know about your delivery.
Q. How do I pay?
A. We accept cash on delivery and we also have Online Bkash and also accept VISA, Master & AMEX Card.
Q. My order is wrong. What do I do?
A. Please Immediately call +8801921505674 and let us know the problem.
Q. What is your discounting policy?
A. We try to provide the best deals and many of our products are already discounted the maximum retail price (MRP). We also offer discount codes under special circumstances, which are applied on the MRP. On any given product, we can only apply one type of discount. We always consider the best discount available to the customer.
Q. What about quality?
A. We try our best to source the best quality items for you but if you are dissatisfied, you can always send them back with the delivery person. If you forget to do that, you can call us within 24 hours and we will replace the item for free.
Q. How are you sourcing your products?
A. We have deals with whole-sellers, manufacturers, importers and we also have some brands of our own. We only sell authentic products.